Night Auditor - Flexible Shifts & Guest Service Expert

Shaner Hotels; Upper Arlington (OH); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Shaner Hotels in Columbus, Ohio seeks a Night Auditor to balance daily revenue and expenses and perform front desk duties during the audit shift.

Responsibilities include guest service, check-in/check-out processes, cash handling, and daily reporting, with a focus on accuracy and guest satisfaction. A high school diploma and hotel experience preferred; bilingual English/Spanish a plus. This is a full-time, on-site position at TownePlace Suites Columbus Upper Arlington.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsabilités

• The Night Auditor balances revenue and expenses for the day and performs front desk duties during the audit shift.
• Attends to guest needs with strong communication and guest service skills.
• Handle check-ins and check-outs according to established hotel procedures; balance daily reports.

Connaissances

Customer service

Communication skills

Bilingual English/Spanish

Teamwork

Formation

High school diploma or equivalent

Outils

Computer skills

Description du poste

Shaner Hotels in Columbus, Ohio seeks a Night Auditor to balance daily revenue and expenses and perform front desk duties during the audit shift.

Responsibilities include guest service, check-in/check-out processes, cash handling, and daily reporting, with a focus on accuracy and guest satisfaction. A high school diploma and hotel experience preferred; bilingual English/Spanish a plus. This is a full-time, on-site position at TownePlace Suites Columbus Upper Arlington.