Night Auditor - Part-Time with Benefits & PTO

Hyatt Columbus/Polaris; Columbus (OH); Sur place; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Basic Life Insurance & AD&D

Voluntary Life Insurance

Voluntary Short-Term Disability

Voluntary Long-Term Disability

Critical Illness, Hospital Indemnity &

Accident Plans

Pet Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Résumé du poste

Hyatt Columbus/Polaris is seeking a Night Auditor to oversee nightly front desk operations, reconcile daily transactions, and prepare next-day reports. You will greet guests, handle check-ins/outs, and ensure accuracy in accounting processes while delivering exceptional service during overnight hours.

The role requires a high school diploma, 1–2 years in accounting or front office, and the ability to lift up to 15 lbs. Expect a dynamic schedule including nights, weekends, and holidays.

Qualifications

• Strong communication skills, both verbal and written.
• Extensive knowledge of the hotel, its services, and local area attractions.
• Ability to maintain professionalism and handle sensitive information confidentially.
• Ability to sit at a desk for up to 8 hours per day, with walking and standing required for the remainder of the shift.
• Must be able to lift up to 15 lbs on occasion and perform tasks that involve repetitive motions, bending, and climbing.

Responsabilités

• Perform the duties of a front desk agent, including guest check-in/check-out, reservation handling, and responding to guest inquiries.
• Reconcile all daily front desk agents’ work, ensuring accuracy in the daily accounting processes.
• Run the trial balance to post rooms and close the day, preparing and distributing next-day reports for the Front Office, Housekeeping, Sales, and Executive Office as required.
• Provide exceptional guest service by greeting and welcoming guests, handling guest complaints promptly, and ensuring a positive guest experience.
• Handle financial transactions such as accepting payments, maintaining a house bank, and preparing accurate receipt reports.
• Respond to and resolve guest complaints efficiently and courteously.

Connaissances

Communication skills

Hotel knowledge

Professionalism

Confidentiality

Desk/office stamina

Lifting 15 lbs

Guest service

Formation

High school diploma or equivalent

Description du poste

Hyatt Columbus/Polaris is seeking a Night Auditor to oversee nightly front desk operations, reconcile daily transactions, and prepare next-day reports. You will greet guests, handle check-ins/outs, and ensure accuracy in accounting processes while delivering exceptional service during overnight hours.

The role requires a high school diploma, 1–2 years in accounting or front office, and the ability to lift up to 15 lbs. Expect a dynamic schedule including nights, weekends, and holidays.