Night Audit & Guest Services Coordinator

Olshan Properties; Columbus (OH); On-site; USD 20,000 - 28,000; Part time

Job summary

Olshan Properties in Columbus, OH is seeking a part-time Night Auditor to perform audit and balancing procedures for guest accounts and support front office operations during shifts. The role requires attention to detail and strong guest service in a high-volume environment.

The position includes duties such as posting charges, balancing cash and credit card transactions, and using the Lightspeed PMS for guest communications. Prior night audit or front desk experience is preferred.

Qualifications

• Education: High school degree with some college courses in hotel management or accounting.
• Experience: One to two years night audit or front office experience in a computerized environment, high volume, full and or select service hotel.
• Licenses or Certificates: CPR/First Aid certified, T.I.P.S. certified preferred.
• Grooming: All employees must maintain a neat, clean, appearance (specific standards are available).

Responsibilities

• Audit and balance all food and beverage outlet charges with POS reports. Create banquet recaps for local, banquets and catering revenues.
• Post and balance all charges from revenue sources not directly interfaced with PMS.
• Review room and tax report for accuracy of rate charges and initiate corrections in the system.
• Balance all cashier shift reports and review supporting documentation for procedural compliance.
• Batch process credit cards through PMS and record adjustments.
• Perform front office operations, including guest check-in and wake-up calls using the Lightspeed system.
• Perform file tape backups and system resets.
• Distribute and file all audit final reports generated by PMS.
• In absence of an Operations Manager, ensure guest satisfaction and handle guest issues.

Skills

Night audit

Front office

Cash handling

Record keeping

Education

High school

Job description

Olshan Properties in Columbus, OH is seeking a part-time Night Auditor to perform audit and balancing procedures for guest accounts and support front office operations during shifts. The role requires attention to detail and strong guest service in a high-volume environment.

The position includes duties such as posting charges, balancing cash and credit card transactions, and using the Lightspeed PMS for guest communications. Prior night audit or front desk experience is preferred.