Part-Time Front Desk & Member Services Specialist

JCC Association of North America; New York (NY); On-site; USD 23,000 - 28,000; Part time

Job summary

The Hebrew Educational Society in Brooklyn, NY is seeking a part-time Front Desk Receptionist to warmly welcome participants, members, staff and guests, while ensuring the front area remains secure and organized.

You will answer phones, direct inquiries, manage sign-in/out for After School and Physical Education, schedule appointments for food pantry and activities in line with NYS Health & CDC regulations, process payments, and support bulk mail and other duties as assigned by the supervisor.

Qualifications

• Sense of ownership and pride in performance and impact on the organization's success.
• Critical thinker with strong problem-solving skills.
• Team player capable of collaborating across departments.
• Good time-management skills to handle front-desk tasks efficiently.
• Excellent interpersonal and communication abilities with customers.
• Customer-oriented mindset for welcoming and assisting visitors.
• High School diploma; any additional diploma will be advantageous.

Responsibilities

• Welcoming participants, members, staff and guests into the building.
• Answering phones and directing calls to proper person/department.
• Keep front desk clean, tidy and supplied with all necessary supplies.
• Take payments for activities, memberships and guest passes.
• Assist with bulk mail delivery and other activities as assigned by the supervisor.
• Schedule appointments for food pantry and physical education activities per NYS Health & CDC regulations.
• Sign-in and sign-out for After School and Physical Education Programs.
• Assist with afternoon dismissal/parent pick-up of ASP children from the front desk.

Skills

Customer service

Communication

Time management

Interpersonal skills

Attention to detail

Education

High School diploma

Job description

The Hebrew Educational Society in Brooklyn, NY is seeking a part-time Front Desk Receptionist to warmly welcome participants, members, staff and guests, while ensuring the front area remains secure and organized.

You will answer phones, direct inquiries, manage sign-in/out for After School and Physical Education, schedule appointments for food pantry and activities in line with NYS Health & CDC regulations, process payments, and support bulk mail and other duties as assigned by the supervisor.