Front Desk Receptionist - Bilingual

Good Shepherd Services; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Good Shepherd Services in Brooklyn, NY is seeking a Front Desk Receptionist to provide daily clerical and administrative support at our Brooklyn campus.

You will answer and direct calls, manage mail, enter data in Excel and DOP Connect, update front desk materials, and assist with petty cash and calendar management.

The role is 35 hours per week, non-exempt, with a salary range of $40,000 to $50,000 per year.

Qualifications

• High School Diploma or GED required.
• Two years' related administrative experience preferred.
• Proficient in Microsoft Office, Excel, Outlook, intranet and databases.
• Excellent communication skills and ability to work with staff and community.
• Valid NYS driver's license preferred.
• Commitment to community-focused youth and family development.

Responsibilities

• Provide front desk office support including directing calls and visitors.
• Sort and distribute incoming and outgoing mail.
• Process clerical tasks: typing, copies, filing, and email updates.
• Enter data in systems (Excel, DOP Connect) as needed.
• Update front desk materials for visitors (fliers, referrals).
• Maintain inventory of office, kitchen, and building supplies.
• Attend meetings, trainings, and workshops as needed.
• Assist with petty cash, MetroCards, check requests, and card reconciliation.
• Manage vehicle sign-out logs and maintenance updates.
• Update Building Calendar for space, office, and van reservations.
• Handle additional tasks as needed.

Skills

Customer service

Communication skills

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Outlook

Intranet systems

Databases

Hand-held devices

DOP Connect

Job description

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The Front Desk Receptionist provides daily ongoing support on all front desk matters and is responsible for the performance of all clerical and administrative duties as outlined below.

LOCATION: 692 Blake Ave, Brooklyn, NY 11207

HOURS: 35 Hours/Week, Non-Exempt (Monday-Thursday 10a-6p and Friday 9a-5p)

Salary: $40,000 / year - $50,000 / year

MAJOR DUTIES:

• Provide front desk office support as needed, including but not limited to answering and appropriately directing incoming calls and visitors.
• Sort and distribute incoming and outgoing general mail.
• Process clerical material, including but not limited to typing, making copies, and filing program and administrative correspondence and email updates.
• Assist in entering data into the appropriate system as needed (Excel, DOP Connect)
• Responsible for updating front desk materials for distribution to visitors such as fliers and referrals posting.
• Maintain inventory of office, kitchen, and building supplies.
• Attend all relevant meetings, trainings, and workshops as needed
• Assist with the preparation of petty cash, MetroCards, check requests, and credit card reconciliation
• Responsible for the agency vehicle sign-out log, checklist, and maintenance update
• Responsible for updating and managing the Building Calendar to reflect request submitted for space, office, and van reservation.
• Additional tasks as needed

QUALIFICATIONS:

• High School Diploma or GED required.
• Two years' related administrative experience preferred.
• Proficient in Microsoft Office, Excel, Outlook, Intranet engines, databases and hand-held devices.
• Excellent communication skills, including ability to communicate clearly, effectively and collaboratively with all levels of staff, program participants and community members.
• Commitment to working toward positive community change.
• Valid, clean NYS driver’s license preferred.
• Commitment to work from a strength based, trauma informed youth and family development perspective.