Front Desk & Guest Services Associate - Part-Time

H.E.S; New York (NY); On-site; USD 23,000 - 28,000; Part time

Job summary

Hebrew Educational Society in Brooklyn, NY seeks a part-time Front Desk Receptionist to greet guests, answer calls, process payments, and support program scheduling. The role requires attention to security, customer service, and organization of daily front-desk operations.

Responsibilities include assisting with program sign-ins, coordinating with staff, and ensuring smooth customer interactions while adhering to safety and NYS guidelines. This position offers a stable part-time schedule.

Qualifications

• Sense of ownership and pride in your performance and its impact on the organization's success.
• Critical thinker with problem-solving skills.
• Team player who collaborates across departments.
• Excellent time-management to handle front-desk duties.
• Strong interpersonal and communication abilities.

Responsibilities

• Welcoming participants, members, staff, and guests into the building.
• Ensure front area is secure and orderly.
• Answering phones and directing calls to the proper person/department.
• Maintain a clean, stocked front desk.
• Address customer questions and complaints.
• Verify members with key cards.
• Process payments for activities and memberships.
• Assist with bulk mail and other supervisor-assigned tasks.
• Schedule appointments for pantry and programs per NYS regulations.
• Manage sign-in/out for ASP and PE programs.
• Oversee afternoon dismissal/parent pick-up for ASP participants.

Skills

Ownership

Critical thinking

Team player

Time management

Interpersonal skills

Customer-oriented

Communication skills

Education

High School diploma

Job description

Hebrew Educational Society in Brooklyn, NY seeks a part-time Front Desk Receptionist to greet guests, answer calls, process payments, and support program scheduling. The role requires attention to security, customer service, and organization of daily front-desk operations.

Responsibilities include assisting with program sign-ins, coordinating with staff, and ensuring smooth customer interactions while adhering to safety and NYS guidelines. This position offers a stable part-time schedule.