Part-Time Front Desk Coordinator (Trauma-Informed)

Community Medical Services; North Aurora (IL); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) retirement plan

Paid sick time

Supportive team and Clinic Manager

Job summary

Community Medical Services (CMS) seeks a Part-Time Client Services Coordinator to greet clients, schedule appointments, and support clinical operations. Under the Clinic Manager, you will maintain an organized front desk, manage patient flow, handle intake processes, and assist with billing and documentation in a fast-paced outpatient setting.

This role emphasizes compassion, confidentiality, and trauma-informed care, with a consistent Wednesday schedule and opportunities to grow within a

Qualifications

• 1+ years of experience in customer service.
• 1+ years of front desk experience, preferably in healthcare.
• Experience in an outpatient setting or hospital front desk is a plus.

Responsibilities

• Greets and attends to clients in person and over the phone.
• Answers all phone calls in a professional and courteous manner.
• Manages patient flow in a high-volume clinic.
• Schedules appointments using an electronic scheduling system.
• Maintains a welcoming lobby and reception area.
• Assists with walk-in intakes and insurance verification.

Skills

Customer service

Front desk

Communication

HIPAA compliance

Trauma-informed approach

Multitasking

Education

High School Diploma/GED

Tools

Electronic Health Records (EHR)

Job description

Community Medical Services (CMS) seeks a Part-Time Client Services Coordinator to greet clients, schedule appointments, and support clinical operations. Under the Clinic Manager, you will maintain an organized front desk, manage patient flow, handle intake processes, and assist with billing and documentation in a fast-paced outpatient setting.

This role emphasizes compassion, confidentiality, and trauma-informed care, with a consistent Wednesday schedule and opportunities to grow within a