Patient Services Coordinator - Outpatient Clinic

Community Medical Services; Everett (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid vacation and holidays

Tuition reimbursement

Employee assistance program

Job summary

Community Medical Services (CMS) seeks a Client Services Coordinator to greet clients, manage front desk operations, and coordinate patient care within an outpatient setting. You will handle scheduling, intake support, and inquiries with professionalism and empathy.

Under the Clinic Manager, you will maintain accurate records in the EHR, verify eligibility, and help ensure a smooth patient flow in a fast-paced clinic environment. CMS offers a comprehensive benefits package for full-time staff.

Qualifications

• Experience greeting clients and managing front desk tasks.
• Ability to schedule and document appointments in EHR.
• Comfort with trauma-informed customer interactions.
• Understanding confidentiality and HIPAA practices.

Responsibilities

• Greet clients in person and on the phone.
• Schedule and coordinate appointments.
• Enter client data into the electronic health record.
• Maintain a welcoming reception area.
• Assist walk-ins and coordinate intakes.
• Verify insurance eligibility.
• Process payments and financial documentation.
• Support client confidentiality and HIPAA compliance.

Skills

Clear communication

Customer service

Trauma-informed care

Multitasking

Data entry accuracy

HIPAA compliance

Education

High School Diploma/GED

Tools

EHR navigation

MS Office

Job description

Community Medical Services (CMS) seeks a Client Services Coordinator to greet clients, manage front desk operations, and coordinate patient care within an outpatient setting. You will handle scheduling, intake support, and inquiries with professionalism and empathy.

Under the Clinic Manager, you will maintain accurate records in the EHR, verify eligibility, and help ensure a smooth patient flow in a fast-paced clinic environment. CMS offers a comprehensive benefits package for full-time staff.