Part-Time Front Desk & Patient Care Coordinator

Community Medical Services; Olympia Fields (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid sick time

401(k) retirement plan

Supportive team and Clinic Manager

Job summary

Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients with professionalism, compassion, and a trauma-informed approach, coordinating client care, scheduling appointments, and assisting with walk-in intakes.

The position offers a PART-TIME schedule (Tuesdays and Thursdays 8:30am-5:00pm) with a predictable routine, paid sick time and a supportive team in a growing

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience required.
• 1+ years of front desk experience, preferably at hospital front desk or multi-physician practice.
• Hospital front desk or multi-physician front desk experience preferred.
• For employees in TX/OH/MN/IN/WI, motor vehicle license and MVR clearance required; 39-month MVR at interview.

Responsibilities

• Greets clients in person and over the phone.
• Answers calls professionally and courteously.
• Manages the patient flow in a high-volume, fast-paced environment.
• May place outbound calls to schedule follow-ups or engage clients in treatment.
• Creates new client profiles and enters demographic info in the EHR.
• Schedules appointments using the electronic scheduling system.
• Documents client visits accurately in the EHR.
• Maintains a welcoming lobby and reception area.

Skills

Clear communication

Basic computer skills

Cultural competence

Client records accuracy

Organizational skills

Problem solving

Team player

HIPAA compliance

Flexible hours

MVR clearance

Education

High School Diploma or GED

Tools

Electronic Health Records

Microsoft Office (Word/Excel)

Scheduling software

Job description

Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients with professionalism, compassion, and a trauma-informed approach, coordinating client care, scheduling appointments, and assisting with walk-in intakes.

The position offers a PART-TIME schedule (Tuesdays and Thursdays 8:30am-5:00pm) with a predictable routine, paid sick time and a supportive team in a growing