Part-Time Front Desk Coordinator — Pediatric Care

Advocare, LLC; Voorhees Township (NJ); Hybrid; USD 21,000 - 28,000; Part time

Benefits offered by this job

Vision

Flexible Spending Accounts

401(k) retirement savings plan

Job summary

Advocare, LLC in Voorhees Township, NJ, is seeking a friendly Front Desk Receptionist for a part-time role (Mon, Tue, Fri) to greet patients, manage front-office communications, and support scheduling and administrative tasks in a busy pediatric and family practice network.

You will provide exceptional customer service, maintain a welcoming environment for patients and staff, and handle calls, appointment confirmations, and basic billing tasks.

Qualifications

• High School Diploma or equivalent required.
• Front desk or medical office experience preferred.
• Familiarity with electronic medical records (EMR) is a plus.

Responsibilities

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency.
• Schedule and confirm patient appointments.
• Transfer calls and take accurate messages according to office procedures.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper check-out protocols.
• Notify the doctor when a patient cancels.
• Type correspondence and office memos as directed.
• Transcribe visit details into medical reports.
• Prepare charts, gather necessary paperwork, and print daily appointment schedules.

Skills

Customer service

Communication

Professionalism

Confidentiality

Interpersonal skills

Multitasking

Microsoft Office

eClinicalWorks

Education

High School Diploma

Tools

Microsoft Office

eClinicalWorks

Job description

Description

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team in a part-time position working Monday, Tuesday, and Friday. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Front Desk Receptionist Responsibilities:

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Schedule and confirm patient appointments
• Transfer calls and take accurate messages according to office procedures
• Greet patients and visitors and notify the appropriate team member of their arrival
• Collect and post co-pays and communicate outstanding balances
• Check patients out and follow proper check-out protocols
• Notify the doctor when a patient cancels
• Type correspondence and office memos as directed
• Transcribe visit details into medical reports
• Prepare charts, gather necessary paperwork, and print daily appointment schedules

Education and Experience:

• High School Diploma or equivalent required
• Front desk or medical office experience preferred
• Familiarity with electronic medical records (EMR) is a plus

Benefits:

• Vision
• Flexible Spending Accounts
• 401(k) retirement savings plan

Requirements

Front Desk Receptionist Required Skills and Abilities:

• Excellent customer service and communication skills
• Ability to maintain professionalism, confidentiality, and diplomacy
• Strong interpersonal skills with the ability to work with diverse individuals
• Detail-oriented with strong follow-up and multitasking capabilities
• Adaptable and flexible in a fast-paced, ever-changing environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience with eClinicalWorks (eCW) is strongly preferred.