Part-Time Front Desk Coordinator — Client Experience & Ops

Hope Center for Behavior Change Inc; West Palm Beach (FL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Benefits commensurate with part-time

Job summary

Hope Center for Behavior Change Inc in West Palm Beach, FL is seeking a detail-driven Front Desk Assistant for a part-time role that offers growth opportunities to full-time. You will welcome clients, manage inquiries, support scheduling, and assist with documentation and basic marketing tasks.

Ideal candidates will have at least 1+ year in administration, familiarity with CentralReach, and proficiency in Microsoft Office and Google Workspace.

Qualifications

• 1+ year of administrative, front desk, or office coordination experience.
• Strong written and verbal communication; detail oriented.
• Ability to handle sensitive information with discretion (HIPAA awareness).
• Proficiency with CentralReach, Google Workspace, and Excel basics.
• Experience in a healthcare/ABA setting is a plus.

Responsibilities

• Greet customers and clients; provide a warm, professional front-office presence.
• Manage phone, email, and general inquiries; route and follow up as needed.
• Read and review clinical notes for completeness and clarity.
• Audit payroll timesheets and employment records for accuracy.
• Manage Google Calendar and CentralReach for scheduling.
• Data entry, file organization, and client record maintenance.
• Oversee email management and basic social media marketing efforts.
• Assist with onboarding documents and SOPs.

Skills

Administrative experience

Communication

HIPAA awareness

Excel

Google Workspace

Microsoft Office

Education

High school diploma or equivalent

Tools

CentralReach Platform

Google Workspace

Microsoft Office

Job description

Hope Center for Behavior Change Inc in West Palm Beach, FL is seeking a detail-driven Front Desk Assistant for a part-time role that offers growth opportunities to full-time. You will welcome clients, manage inquiries, support scheduling, and assist with documentation and basic marketing tasks.

Ideal candidates will have at least 1+ year in administration, familiarity with CentralReach, and proficiency in Microsoft Office and Google Workspace.