Full-Time Front Desk (Weekends/ Rotating Shifts)

FirstService Residential; Lake Worth (TX); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Comprehensive medical plans

Dental and vision benefits

401(k) with company match

Paid holidays

Job summary

A leading property management company is seeking a Front Desk Associate. This entry-level position involves providing outstanding customer service, monitoring building access, and handling emergency situations. Candidates should possess strong communication skills and a high school diploma. Full-time associates are offered comprehensive benefits including medical plans and a 401(k) with company match. The location is in Lake Worth, Texas.

Qualifications

• High school diploma or equivalency preferred.
• Two to three years of business experience preferred.
• Effective written and verbal communication skills.

Responsibilities

• Demonstrate excellent customer service, communication, and time-management skills.
• Monitor and control access to the building.
• Respond to emergency situations in a timely manner.

Skills

Customer service

Communication skills

Time-management

Computer literacy

Interpersonal skills

Multiple language fluency

Education

High school diploma or equivalency

College-level courses in business or hospitality

Job description

Pay Range

$18.00/hr - $20.00/hr

Location

West Palm Beach, FL 33401

Schedule

Varying between: 7:00am–3:30pm, 3:00pm–11:30pm, or 11:00pm–7:30am

Job Overview

As a Front Desk Associate, you’ll be responsible for working independently and without direct supervision. You will possess strong communication, telephone, and customer service skills. You will be detail‑oriented and able to multitask. Your duties include meeting and greeting residents; checking guests and service providers in and out; understanding and responding to emergency response and access control procedures; monitoring and operating electronic security control systems; and accurately maintaining daily logs, records, and forms.

Your Responsibilities

• Demonstrate excellent customer service, communication, and time‑management skills.
• Monitor the Emergency Response System.
• Greet and direct residents, guests, and invitees.
• Monitor and control Electronic Security Systems.
• Respond to emergency situations in a timely and efficient manner.
• Monitor and control access to the building.
• Maintain daily log, records, and forms.
• Resolve and follow up on all complaints/issues.
• Maintain a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on‑site property manager.
• Follow safety procedures and maintain a safe work environment.
• Other duties as required.

Skills & Qualifications

• High school diploma or equivalency preferred.
• College‑level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Physical Requirements

• Ability to lift 30–50 lbs.
• Work in an upright standing or sitting position for long periods.
• Handle, grasp, and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly navigate the property/building as required to meet the job functions.
• Complete required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

What We Offer

As a full‑time exempt associate, you will be eligible for comprehensive benefits including choice of multiple medical plans, dental, and vision. You will also be eligible for time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and other company functions.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Administrative