Part-Time Front Desk (Weekends/ Shift varies mornings, afternoons, some overnight)

FirstService Residential; Deerfield Beach (FL); On-site; USD 24,796 - 27,552; Part time

Job summary

A residential service company is seeking a Part-Time Front Desk Associate to provide excellent customer service during weekends. The role involves monitoring security systems, greeting residents and guests, and handling emergency responses. Candidates should have a high school diploma and preferably a few years of business experience. Strong communication and interpersonal skills are essential for this entry-level position. This position is part-time with varied morning and evening shifts, emphasizing the need for flexibility in availability.

Qualifications

• High school diploma or equivalency preferred.
• Two to three years of business experience preferred.
• Computer literacy and command of information systems preferred.

Responsibilities

• Demonstrate excellent customer service.
• Greet and direct residents, guests, and invitees.
• Monitor and control Electronic Security Control Systems.

Skills

Customer service skills

Communication skills

Time management skills

Interpersonal skills

Multiple language fluency

Education

High school diploma or equivalency

College level courses in business or hospitality

Job description

Part-Time Front Desk (Weekends/ Shift varies mornings, afternoons, some overnight)

FirstService Residential

Location

West Palm Beach, FL 33401

Pay Range

$18.00/hr - $20.00/hr

Schedule

Friday, Saturday and/or Sunday 7:00am–3:30pm, 3:00pm–11:30pm, or 11:00am–7:30pm

Job Overview

As a Front Desk Associate, you’ll be responsible for working independently and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detail oriented and able to multitask. Meet and greet residents; check guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; and accurately maintain daily logs, records and forms.

Your Responsibilities

• Demonstrate excellent customer service, communication, and time management skills.
• Monitor the Emergency Response System.
• Greet and direct residents, guests, and invitees.
• Monitor and control Electronic Security Control Systems.
• Respond to emergency situations in a timely and efficient manner.
• Monitor and control access to the building.
• Maintain daily log, records, and forms.
• Resolve and follow up on all complaints/issues.
• Maintain a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on‑site property manager.
• Follow safety procedures and maintain a safe work environment.
• Other duties as required.
• Reserved for property‑specific job responsibilities (e.g., organizing packages).

Skills & Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Physical Requirements

• Ability to lift 30–50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Supervisory Responsibilities

• Front desk staff.

Seniority level

Entry level

Employment type

Part-time

Job function

Administrative