Part-Time Healthcare Front Desk Pro

Matrix Home Care; West Palm Beach (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Matrix Home Health Care in West Palm Beach, FL is seeking a professional, friendly Part-Time Receptionist to join our home health team. The role focuses on customer service in a fast-paced healthcare office and requires dependable, detail-oriented individuals.

Responsibilities include answering and routing calls, handling forms and documents, coordinating with patients and referral sources, and maintaining confidentiality. Bilingual English/Spanish is strongly preferred.

Qualifications

• Experience in receptionist or administrative roles preferred.
• Bilingual English/Spanish preferred.
• Strong communication and customer service skills.
• Organized with attention to detail.
• Healthcare or home health experience is a plus.

Responsibilities

• Answer and route incoming phone calls.
• Provide excellent customer service to patients, families, caregivers, and referral sources.
• Manage and organize forms and office documents.
• Send, receive, and track faxes.
• Assist with general administrative and clerical duties.
• Maintain confidentiality of patient and company information.
• Communicate professionally with staff and external contacts.

Skills

Bilingual English/Spanish

Customer service

Organizational skills

Communication skills

Tools

Email

Data entry

Faxing

Job description

Matrix Home Health Care in West Palm Beach, FL is seeking a professional, friendly Part-Time Receptionist to join our home health team. The role focuses on customer service in a fast-paced healthcare office and requires dependable, detail-oriented individuals.

Responsibilities include answering and routing calls, handling forms and documents, coordinating with patients and referral sources, and maintaining confidentiality. Bilingual English/Spanish is strongly preferred.