Part-Time Front Desk Concierge Saturday 9am – 6pm

ACT Partners; Owings Mills (MD); Sur place; USD 19 000 - 30 000; Temps partiel

Résumé du poste

ACT Partners in Owings Mills, MD is seeking a Part-Time Front Desk Concierge to greet visitors, manage calls, schedule appointments, and maintain front desk organization with enthusiasm and professionalism. You will support office tasks, handle logs and basic bookkeeping with QuickBooks or similar tools, and use Microsoft Office and Google Workspace for daily admin work.

This role requires excellent communication, strong organizational skills, and a welcoming presence to ensure a positive

Qualifications

• Proven front desk or office experience with strong clerical and administrative skills.
• Excellent organizational abilities and multitasking in a fast-paced environment.
• Proficiency with MS Office, Google Workspace, data entry, and basic bookkeeping software.
• Strong communication skills; bilingual abilities are a plus.

Responsabilités

• Greet visitors, clients, and staff warmly and promptly.
• Manage multi-line phone systems professionally and direct calls.
• Schedule appointments, maintain visitor logs, and manage incoming correspondence.
• Maintain office organization through filing, data entry, and proofreading for accuracy.
• Support calendar management, appointment scheduling, and basic bookkeeping using QuickBooks or similar tools.
• Utilize MS Office and Google Workspace for daily administrative tasks.
• Provide excellent customer support with professional phone etiquette.

Connaissances

Customer service

Multitasking

Communication

Bilingual

Phone etiquette

Outils

Microsoft Office

Google Workspace

QuickBooks

Description du poste

Part-Time Front Desk Concierge

Location: Owings Mills

Schedule: Saturday 9am - 6pm

Overview
We are seeking a dynamic and personable Front Desk Concierge to serve as the welcoming face of our organization. This vital role involves managing front desk operations with enthusiasm, professionalism, and efficiency. As the first point of contact for visitors, clients, and staff, you will create a positive and organized environment that reflects our commitment to excellent customer service. Your energy and organizational skills will ensure smooth daily operations while providing exceptional support to all who walk through our doors.

Responsibilities

• Greet visitors, clients, and staff warmly, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems with professionalism, directing calls accurately and courteously.
• Handle all front desk duties including scheduling appointments, maintaining visitor logs, and managing incoming correspondence.
• Maintain office organization through filing, data entry, and document proofreading to ensure accuracy and efficiency.
• Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping using QuickBooks or similar tools.
• Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for daily administrative tasks.
• Provide excellent customer support by addressing inquiries promptly and professionally while maintaining high standards of phone etiquette.

Qualifications

• Proven experience in front desk or office management roles with strong clerical and administrative skills.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Proficiency in computer literacy including Microsoft Office Suite, Google Workspace, data entry, and basic bookkeeping software like QuickBooks.
• Strong communication skills; bilingual abilities are a plus to serve diverse client needs.
• Demonstrated experience with multi-line phone systems and professional phone etiquette.
• Ability to handle confidential information discreetly while maintaining accuracy in proofreading and data management.
• Prior office experience combined with customer service background is highly desirable.

Ability to Commute

Join us as a Front Desk Concierge and be the friendly face that sets the tone for a positive experience every day! Your enthusiasm, organizational prowess, and dedication will help foster a welcoming environment where everyone feels valued and supported.