Part-Time Front Desk Concierge Saturday 9am - 6pm

ACT Partners; Owings Mills (MD); On-site; USD 25,000 - 33,000; Full time

Job summary

ACT Partners is seeking a friendly Front Desk Concierge to be the welcoming face of our office in Owings Mills, MD. You will manage front desk operations with enthusiasm and provide exceptional support to visitors, clients, and staff.

Responsibilities include greeting guests, handling phone systems, scheduling, visitor logs, mail, and basic bookkeeping with QuickBooks. Proficiency in Microsoft Office and Google Workspace is required; bilingual abilities are a plus.

Qualifications

• Proven front desk or office management experience.
• Excellent organizational skills in a fast-paced environment.
• Proficiency with Microsoft Office, Google Workspace, data entry, and QuickBooks.
• Strong communication skills; bilingual abilities are a plus.
• Experience with multi-line phone systems.
• Ability to handle confidential information discreetly.
• Prior office experience with customer service.

Responsibilities

• Greet visitors, clients, and staff warmly and attend to them promptly.
• Manage multi-line phone system and direct calls professionally.
• Handle front desk duties: scheduling appointments, visitor logs, and mail.
• Maintain office organization through filing, data entry, and proofreading for accuracy.
• Support calendar management and basic bookkeeping using QuickBooks.
• Use Microsoft Office Suite and Google Workspace for daily tasks.
• Provide excellent customer service with professional phone etiquette.

Skills

Front desk experience

Office management

Organizational skills

Communication skills

Multi-line phone systems

Data entry

Confidential data handling

Bilingual abilities

Tools

Microsoft Office

Google Workspace

QuickBooks

Job description

We are seeking a dynamic and personable Front Desk Concierge to serve as the welcoming face of our organization. This vital role involves managing front desk operations with enthusiasm, professionalism, and efficiency. As the first point of contact for visitors, clients, and staff, you will create a positive and organized environment that reflects our commitment to excellent customer service. Your energy and organizational skills will ensure smooth daily operations while providing exceptional support to all who walk through our doors.

Responsibilities

• Greet visitors, clients, and staff warmly, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems with professionalism, directing calls accurately and courteously.
• Handle all front desk duties including scheduling appointments, maintaining visitor logs, and managing incoming correspondence.
• Maintain office organization through filing, data entry, and document proofreading to ensure accuracy and efficiency.
• Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping using QuickBooks or similar tools.
• Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for daily administrative tasks.
• Provide excellent customer support by addressing inquiries promptly and professionally while maintaining high standards of phone etiquette.

Qualifications

• Proven experience in front desk or office management roles with strong clerical and administrative skills.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Proficiency in computer literacy including Microsoft Office Suite, Google Workspace, data entry, and basic bookkeeping software like QuickBooks.
• Strong communication skills; bilingual abilities are a plus to serve diverse client needs.
• Demonstrated experience with multi-line phone systems and professional phone etiquette.
• Ability to handle confidential information discreetly while maintaining accuracy in proofreading and data management.
• Prior office experience combined with customer service background is highly desirable.

Ability to Commute

Join us as a Front Desk Concierge and be the friendly face that sets the tone for a positive experience every day! Your enthusiasm, organizational prowess, and dedication will help foster a welcoming environment where everyone feels valued and supported.