Part-Time Front Desk Concierge – Guest Experience

Highgate Hotels, LP; Atlanta (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

Highgate Hotels is seeking a Front Desk Agent at the Residence Inn Peachtree Corners, Atlanta, GA. You will greet guests, handle check-in/check-out, answer questions, and promote hotel services while ensuring a smooth guest experience.

The role requires strong communication, a friendly demeanor, and the ability to multitask in a busy front desk environment. Part-time position with duties that support guest satisfaction and revenue management.

Qualifications

• Hotel front desk experience preferred.
• High school diploma or equivalent required.
• Computer experience required.
• Strong communication and customer service skills.
• Ability to multitask and prioritize tasks.

Responsibilities

• Assist guests with check-in and check-out in a friendly manner.
• Answer inquiries about restaurants, transportation, and local attractions.
• Follow cash handling and credit policies.
• Maintain knowledge of rates, packages, and promotions.
• Balance shift paperwork and complete reports as required.

Skills

Customer service

Communication

Multitasking

Attentive service

Education

High school diploma or equivalent

College coursework in related field helpful

Tools

Computer experience

Job description

Highgate Hotels is seeking a Front Desk Agent at the Residence Inn Peachtree Corners, Atlanta, GA. You will greet guests, handle check-in/check-out, answer questions, and promote hotel services while ensuring a smooth guest experience.

The role requires strong communication, a friendly demeanor, and the ability to multitask in a busy front desk environment. Part-time position with duties that support guest satisfaction and revenue management.