Guest Services Front Desk Associate

Highgate; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Tuition reimbursement

Job summary

Highgate Hotels is seeking a Front Office Agent at Residence Inn Peachtree Corners in Atlanta to provide attentive, courteous service during check-in, stay, and checkout. You will contribute to maximizing occupancy and revenue while maintaining brand standards.

The role requires strong communication, the ability to multitask, and a customer-focused approach. Computer skills and a high school diploma are expected; experience in hospitality is preferred.

Qualifications

• Customer service experience preferred.
• Must communicate effectively with guests and team members.
• Able to multitask and prioritize tasks during shifts.

Responsibilities

• Answer guest questions about services, directions, and local attractions.
• Follow cash handling and credit policies.
• Know rates, packages, promotions and in-house groups.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School diploma or equivalent

College coursework helpful

Tools

Computer experience

Job description

Highgate Hotels is seeking a Front Office Agent at Residence Inn Peachtree Corners in Atlanta to provide attentive, courteous service during check-in, stay, and checkout. You will contribute to maximizing occupancy and revenue while maintaining brand standards.

The role requires strong communication, the ability to multitask, and a customer-focused approach. Computer skills and a high school diploma are expected; experience in hospitality is preferred.