Part-Time Front Desk Concierge Friday Saturday Sunday 6pm - 2am

ACT Partners; Baltimore (MD); On-site; USD 21,000 - 30,000; Part time

Job summary

ACT Partners in Baltimore seeks a friendly Front Desk Concierge to welcome visitors and support daily operations. You will manage phone calls, scheduling, visitor logs, and basic bookkeeping, using MS Office and Google Workspace to complete daily tasks.

Strong organizational and customer-service skills are essential, with discretion for confidential information. The role is ideal for a proactive individual who thrives in a busy environment and contributes to a positive, professional front-office

Qualifications

• Proven experience in front desk or office management roles.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and Google Workspace; data entry and basic bookkeeping experience (QuickBooks) preferred.

Responsibilities

• Greet visitors, clients, and staff warmly and attend to their needs promptly.
• Manage multi-line phone systems and direct calls professionally.
• Handle front desk duties: scheduling, visitor logs, mail, and basic correspondence.
• Maintain office organization, filing, data entry, and proofreading for accuracy.
• Assist calendar management, appointment scheduling, and basic bookkeeping tasks.

Skills

Front desk experience

Office management

Multitasking

Communication

Data entry

Bilingual (nice to have)

Tools

Microsoft Office

Google Workspace

QuickBooks

Job description

Schedule:Friday Saturday Sunday 6pm - 2am

Overview

We are seeking a dynamic and personable Front Desk Concierge to serve as the welcoming face of our organization. This vital role involves managing front desk operations with enthusiasm, professionalism, and efficiency. As the first point of contact for visitors, clients, and staff, you will create a positive and organized environment that reflects our commitment to excellent customer service. Your energy and organizational skills will ensure smooth daily operations while providing exceptional support to all who walk through our doors.

Responsibilities

• Greet visitors, clients, and staff warmly, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems with professionalism, directing calls accurately and courteously.
• Handle all front desk duties including scheduling appointments, maintaining visitor logs, and managing incoming correspondence.
• Maintain office organization through filing, data entry, and document proofreading to ensure accuracy and efficiency.
• Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping using QuickBooks or similar tools.
• Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for daily administrative tasks.
• Provide excellent customer support by addressing inquiries promptly and professionally while maintaining high standards of phone etiquette.

Qualifications

• Proven experience in front desk or office management roles with strong clerical and administrative skills.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Proficiency in computer literacy including Microsoft Office Suite, Google Workspace, data entry, and basic bookkeeping software like QuickBooks.
• Strong communication skills; bilingual abilities are a plus to serve diverse client needs.
• Demonstrated experience with multi-line phone systems and professional phone etiquette.
• Ability to handle confidential information discreetly while maintaining accuracy in proofreading and data management.
• Prior office experience combined with customer service background is highly desirable.

Ability to Commute

Join us as a Front Desk Concierge and be the friendly face that sets the tone for a positive experience every day! Your enthusiasm, organizational prowess, and dedication will help foster a welcoming environment where everyone feels valued and supported.