Part front Desk Agent

Aloft New York Downtown Financial District; New York (NY); On-site; USD 23,419 - 30,307; Part time

Benefits offered by this job

Flexible part-time schedule

Supportive work environment

Job summary

Aloft New York Downtown Financial District is seeking a friendly, professional, and detail-oriented individual for a part-time front desk role. This position helps create a welcoming first impression for guests, clients, and visitors while ensuring smooth day-to-day operations.

You will greet guests, answer calls, manage check-ins/outs or registrations, and handle scheduling or basic admin tasks. The ideal candidate has customer service or front desk experience, strong communication, and the

Qualifications

• Experience in customer service, front desk, reception, or administrative roles is preferred.
• Strong communication and interpersonal skills.
• High attention to detail and commitment to quality service.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills and familiarity with common office software.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and assist guests, clients, and visitors in a courteous and professional manner
• Answer incoming calls, direct inquiries, and provide accurate information
• Manage check-in and check-out processes or visitor registration as needed
• Handle scheduling, reservations, appointments, or basic administrative tasks
• Respond to routine questions and elevate issues to the appropriate team member when necessary
• Maintain an organized, clean, and welcoming front desk area
• Process forms, records, correspondence, and other front desk documentation accurately
• Support daily operations and assist with other tasks as assigned

Skills

Customer service

Communication skills

Multitasking

Teamwork

Computer basics

Detail-oriented

Professional demeanor

Job description

We are seeking a friendly, professional, and detail-oriented individual to join our team in a part-time front desk role. This position plays a key part in creating a welcoming first impression for guests, clients, and visitors while ensuring smooth day-to-day front desk operations.

Responsibilities

• Greet and assist guests, clients, and visitors in a courteous and professional manner
• Answer incoming calls, direct inquiries, and provide accurate information
• Manage check-in and check-out processes or visitor registration as needed
• Handle scheduling, reservations, appointments, or basic administrative tasks
• Respond to routine questions and elevate issues to the appropriate team member when necessary
• Maintain an organized, clean, and welcoming front desk area
• Process forms, records, correspondence, and other front desk documentation accurately
• Support daily operations and assist with other tasks as assigned

Qualifications

• Previous customer service, front desk, reception, or administrative experience preferred
• Strong communication and interpersonal skills
• Professional, courteous, and helpful demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills and comfort using common office software or systems
• Ability to work independently and as part of a team
• High attention to detail and a commitment to quality service

Preferred Attributes

• Positive attitude and strong customer-focused mindset
• Dependable, punctual, and adaptable to changing priorities
• Ability to maintain confidentiality and professionalism

What We Offer

• A supportive and collaborative work environment
• Opportunity to build valuable customer service and administrative experience
• Flexible part-time schedule

If you enjoy helping others, staying organized, and providing excellent service, we encourage you to apply.