Part-Time Front Desk Associate — Welcoming & Admin Support

ADP, Inc.

Baltimore (MD)

On-site

USD 22,000 - 23,000

Part time

4 days ago

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Job summary

ADP, Inc. in Baltimore, MD is seeking a part-time Front Desk Coverage team member to greet members, answer calls, and maintain a welcoming reception area for residents and guests. The role includes data entry tasks related to Fitness Center and Pool usage, plus basic marketing support and scheduling assistance.

Shifts vary across early morning to late evening on weekdays and weekends, offering flexible coverage for a busy community environment.

Qualifications

Ability to prepare routine administrative paperwork.
Ability to follow routine verbal and written instructions.
Knowledge of customer service standards and procedures.

Responsibilities

Greets all members and guests to create welcoming environment.
Develops positive relationships with members.
Answers incoming phone calls and provides messages or returns calls as needed.
Accepts member feedback and communicates to management.
Cleans fitness center and equipment.
Notifies management of equipment needs.
Supports data entry related to Fitness Center and Pool usage and reporting.
Assists in creating, printing/copying and posting marketing materials.
Assists in scheduling residents for orientations and assessments.
Communicates MCEP user issues to supervisor and submits bug reports to Tech Team.
Supports varying 8-hour shifts (5:30 am–9:00 pm, Mon–Fri; 10:00 am–6:00 pm Sat–Sun).