Front Desk & Administrative Support Specialist

ADP, Inc.; Worcester (MA); On-site; USD 40,000 - 45,000; Full time

Job summary

ADP, Inc. is seeking a Front Desk Receptionist in Worcester, MA. The role handles front-desk calls, welcomes visitors, and supports daily administrative tasks to keep operations running smoothly.

The ideal candidate will have a high school diploma, 0–1 year of experience, and proficiency with Microsoft Office applications. This is a full-time on-site position with standard business hours.

Qualifications

• High school diploma or equivalent required.
• 0–1 year of related work experience.
• Strong communication and customer-service mindset.

Responsibilities

• Answer and direct incoming phone calls in a professional and timely manner.
• Greet and assist visitors, ensuring a welcoming front desk experience.
• Handle incoming and outgoing mail and deliveries.
• Maintain a clean, organized reception area.
• Assist with office supplies inventory and ordering.
• Support internal teams with ad hoc tasks as needed.
• Other duties as required.

Skills

Phone etiquette

Multitasking

Communication

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

ADP, Inc. is seeking a Front Desk Receptionist in Worcester, MA. The role handles front-desk calls, welcomes visitors, and supports daily administrative tasks to keep operations running smoothly.

The ideal candidate will have a high school diploma, 0–1 year of experience, and proficiency with Microsoft Office applications. This is a full-time on-site position with standard business hours.