Part-Time Front Desk & Guest Services Associate

CENTERS, LLC; Baltimore (MD); On-site; USD 17,000 - 25,000; Part time

Job summary

CENTERS, LLC is seeking a Part-Time Welcome Desk Attendant for our recreation facility. The role focuses on creating a positive first impression, assisting with access control, registrations, and front-desk transactions to ensure a welcoming environment for patrons and guests.

Responsibilities include greeting visitors, processing routine transactions, and maintaining accurate records. The position requires availability for varied shifts, including early mornings, evenings, weekends, and special

Qualifications

• Requires high school diploma or equivalent.
• Demonstrated customer service, communication, and interpersonal skills.
• Basic computer proficiency and ability to learn POS and recreation management systems.
• Ability to handle routine transactions accurately and follow cash-handling and information-security procedures.
• Must remain composed, organized, and attentive in a busy service environment.

Responsibilities

• Greet patrons and guests, provide courteous, accurate, and timely assistance.
• Verify identification, eligibility, membership, guest, and access information.
• Answer inquiries by phone, in person, or via approved electronic channels and escalate complex questions.
• Process routine sales, registrations, equipment checkout, reservations, and other front-desk transactions.
• Operate access-control, POS, and related systems after training; maintain accurate records.
• Assist with inventory and restocking as needed; report issues promptly.
• Maintain cleanliness and professional appearance of the welcome desk and lobby area.
• Respond to emergencies following established procedures and coordinate with supervisors.

Skills

Customer service

Communication

Interpersonal skills

Cash handling

Education

High school diploma

Tools

POS systems

Recreation management software

Job description

CENTERS, LLC is seeking a Part-Time Welcome Desk Attendant for our recreation facility. The role focuses on creating a positive first impression, assisting with access control, registrations, and front-desk transactions to ensure a welcoming environment for patrons and guests.

Responsibilities include greeting visitors, processing routine transactions, and maintaining accurate records. The position requires availability for varied shifts, including early mornings, evenings, weekends, and special