Front Desk Coverage

ADP, Inc.; Baltimore (MD); On-site; USD 22,000 - 23,000; Part time

Job summary

ADP, Inc. in Baltimore, MD is seeking a part-time Front Desk Coverage team member to greet members, answer calls, and maintain a welcoming reception area for residents and guests. The role includes data entry tasks related to Fitness Center and Pool usage, plus basic marketing support and scheduling assistance.

Shifts vary across early morning to late evening on weekdays and weekends, offering flexible coverage for a busy community environment.

Qualifications

• Ability to prepare routine administrative paperwork.
• Ability to follow routine verbal and written instructions.
• Knowledge of customer service standards and procedures.

Responsibilities

• Greets all members and guests to create welcoming environment.
• Develops positive relationships with members.
• Answers incoming phone calls and provides messages or returns calls as needed.
• Accepts member feedback and communicates to management.
• Cleans fitness center and equipment.
• Notifies management of equipment needs.
• Supports data entry related to Fitness Center and Pool usage and reporting.
• Assists in creating, printing/copying and posting marketing materials.
• Assists in scheduling residents for orientations and assessments.
• Communicates MCEP user issues to supervisor and submits bug reports to Tech Team.
• Supports varying 8-hour shifts (5:30 am–9:00 pm, Mon–Fri; 10:00 am–6:00 pm Sat–Sun).

Skills

Customer service

Administrative paperwork

Following instructions

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Coverage

Part Time Baltimore, Maryland

24 days ago Requisition ID: 1517

Salary Range: $16.00 To $17.00 Hourly

Summary:

Front desk staff make our clients feel welcome and complete a variety of front desk tasks, such as taking phone calls, answering questions, handling correspondence, and keeping the reception area clean and well-organized. As a team member, they are responsible for participating in programming and events in order to ensure optimal performance.

• Greets all members and guests to create welcoming environment
• Develops positive relationships with members
• Answers incoming phone calls and provides messages or returns calls as needed
• Accepts member feedback and concerns professional and communicates to management
• Cleaning of fitness center and equipment
• Notifies management of equipment needs
• Supports data entry projects related to Fitness Center and Pool usage and reporting.
• Supports on creation, printing/copying and posting marketing materials as needed
• Assists in scheduling residents for orientations and assessments
• Communicates any MCEP user issues to direct supervisor and submits “Report a Bug” tickets to Tech Team through the MCEP as needed.
• Varying 8 hour shifts (5:30 am to 9:00 pm) Monday through Friday (10:00 am to 6:00 pm) Saturday and Sunday

Qualifications and Skills:

• Ability to prepare routine administrative paperwork
• Ability to follow routine verbal and written instructions
• Knowledge of customer service standards and procedures