Part-Time Welcome Desk Associate — Guest Services

The Centers, Inc.

Baltimore (MD)

In loco

USD 13.000 - 20.000

Part-time

14 giorni+

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Descrizione del lavoro

CENTERS, LLC is seeking a Part-time Welcome Desk Attendant to support the recreation facility with access control, registrations, and front-desk duties. The role focuses on delivering courteous assistance, maintaining records, and ensuring a welcoming environment for guests.

Responsibilities include greeting patrons, processing transactions, handling equipment checkout, and supporting supervisor with daily operations. Strong communication and basic computer skills are required.

Competenze

  • Demonstrated customer service, communication, and interpersonal skills.
  • Basic computer proficiency and ability to learn recreation management and POS systems.
  • Ability to handle routine transactions accurately and follow cash-handling procedures.
  • Ability to remain composed, organized, and attentive in a busy service environment.

Mansioni

  • Greet patrons and guests and provide courteous, accurate, and timely assistance.
  • Verify identification, eligibility, membership, guest, and access information per procedures.
  • Answer inquiries via phone or in person and direct complex questions to staff.
  • Process routine sales, registrations, equipment checkout, reservations, and other front-desk tasks.
  • Operate access-control, POS, and communication systems after training.
  • Maintain accurate transaction, access, equipment, and shift records.
  • Assist with inventory management and restocking as needed.
  • Respond to emergencies and incidents following established procedures.

Conoscenze

Customer service
Communication
Interpersonal skills
Basic computer skills
Cash handling

Formazione

High school diploma or equivalent

Strumenti

Access-control software
Recreation management software
POS software

Descrizione del lavoro

CENTERS, LLC is seeking a Part-time Welcome Desk Attendant to support the recreation facility with access control, registrations, and front-desk duties. The role focuses on delivering courteous assistance, maintaining records, and ensuring a welcoming environment for guests.

Responsibilities include greeting patrons, processing transactions, handling equipment checkout, and supporting supervisor with daily operations. Strong communication and basic computer skills are required.

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