Part-Time Fitness Front Desk & Member Experience Specialist

Planet Fitness; Windsor (CT); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Competitive Salary & 401K plan

Health benefits including Medical, etc

Paid Time Off benefits (Full Time)

Free Black Card membership

Job summary

Planet Fitness in Windsor, CT is hiring a Part Time Front Desk Associate. You will greet members, handle check-ins, answer questions, process payments, and promote membership benefits. The role requires a high school diploma and strong customer service skills in a fast-paced fitness retail environment.

Training may vary; weekend and weekday availability is helpful. Benefits include a competitive salary, health benefits for eligible positions, and a fun fitness-focused workplace.

Qualifications

• High School Diploma or equivalent is required.
• Experience in customer service, preferably face-to-face in a retail setting.
• Ability to manage multiple tasks while delivering friendly service.

Responsibilities

• Greet and assist members in a confident, friendly manner.
• Anticipate member needs and respond promptly to inquiries.
• Provide courteous phone service and accurate information to guests.
• Resolve customer concerns using strong communication and problem-solving skills.
• Maintain club cleanliness for part of the shift.
• Handle payments and issue receipts accurately.
• Explain product benefits and promotions to drive revenue.
• Answer questions about procedures and policies clearly.

Skills

Multitasking

Problem solving

Initiative

Flexibility

Customer service

Energetic

Education

High School Diploma or equivalent

Job description

Planet Fitness in Windsor, CT is hiring a Part Time Front Desk Associate. You will greet members, handle check-ins, answer questions, process payments, and promote membership benefits. The role requires a high school diploma and strong customer service skills in a fast-paced fitness retail environment.

Training may vary; weekend and weekday availability is helpful. Benefits include a competitive salary, health benefits for eligible positions, and a fun fitness-focused workplace.