Gym Front Desk & Member Experience Specialist

Ignite Fitness Holdings; Danbury (CT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

401K plan

Health benefits

Paid Time Off

Free Black Card membership

Job summary

Planet Fitness in Danbury, CT is seeking a Front Desk Associate to greet members, answer questions, handle payments, and promote the club's benefits. The role requires a high school diploma, at least 6 months of customer service experience in retail or 1 year in fitness, and a flexible rotating schedule.

You will contribute to a clean, welcoming environment and help drive member satisfaction while earning an hourly rate of $17.44 with full-time benefits, including medical, dental, vision, and a

Qualifications

• High School Diploma or equivalent required.
• Six months face-to-face customer service in retail or 1 year fitness experience preferred.
• 18 years old or older and able to lift up to 50 pounds.

Responsibilities

• Welcome and assist members in a warm, professional manner.
• Answer phones promptly and provide accurate information.
• Handle payments and issue receipts, maintain tidy club.
• Promote ongoing promotions and member benefits to drive engagement.
• Maintain a friendly, efficient front desk environment during shifts.

Skills

Customer service

Multi-tasking

Flexible schedule

Retail experience

Fitness industry experience

Education

High School Diploma

High School Diploma or Equivalent

Job description

Planet Fitness in Danbury, CT is seeking a Front Desk Associate to greet members, answer questions, handle payments, and promote the club's benefits. The role requires a high school diploma, at least 6 months of customer service experience in retail or 1 year in fitness, and a flexible rotating schedule.

You will contribute to a clean, welcoming environment and help drive member satisfaction while earning an hourly rate of $17.44 with full-time benefits, including medical, dental, vision, and a