Part-Time Front Desk & Member Services Associate

Planet Fitness; Town of New Hartford (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Competitive Salary & 401K plan

Paid Time Off

Free Black Card membership

Job summary

Planet Fitness in New Hartford, NY is seeking a Part Time Front Desk Associate. You will greet members, answer questions, handle payments, and help keep the club clean.

This role requires a friendly demeanor, reliable attendance, and the ability to manage multiple tasks in a fast-paced retail gym environment. The position offers a rotating schedule, weekend availability, and benefits consistent with part-time work.

Qualifications

• 18 years old or older.
• A High School Diploma or Equivalent required.
• Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Responsibilities

• Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
• Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
• Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
• Ability to maintain the cleanliness of the club for up to 50% of the shift.
• Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
• Hands-on experience in accepting payments from customers and give change and receipts.
• Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.

Skills

Customer service

Communication

Problem solving

Multitasking

Initiative

Flexibility

Education

High School diploma or equivalent

Job description

Planet Fitness in New Hartford, NY is seeking a Part Time Front Desk Associate. You will greet members, answer questions, handle payments, and help keep the club clean.

This role requires a friendly demeanor, reliable attendance, and the ability to manage multiple tasks in a fast-paced retail gym environment. The position offers a rotating schedule, weekend availability, and benefits consistent with part-time work.