Gym Front Desk Pro – Member Experience

Ignite Fitness Holdings; Bloomfield (CT); Hybrid; USD 19,000 - 27,000; Part time

Benefits offered by this job

401K plan

Health benefits including Medical/Dent

Paid Time Off

Free Black Card membership

Job summary

Planet Fitness in Bloomfield, CT is hiring a part-time Front Desk Associate. You will warmly welcome members, handle check-ins, process payments, and answer questions about promotions and policies.

The role requires a positive attitude, reliability, and ability to balance multiple tasks in a fast-paced fitness environment. The job offers a rotating schedule, opportunities to upsell benefits, and exposure to a customer-focused team.

Qualifications

• Ability to manage multiple responsibilities.
• Superior customer service skills in a retail/fitness environment.
• Self-starter who takes initiative with minimal direction.
• Comfortable working a flexible rotating schedule.
• Strong communication and problem-solving skills.

Responsibilities

• Welcome and greet members in a professional, friendly manner.
• Provide gracious telephone service and answer questions clearly.
• Resolve customer concerns to ensure a pleasant experience.
• Maintain cleanliness of the club during shifts.
• Accept payments, give change and receipts, and promote membership benefits.

Skills

multitasking

customer-service

initiative

flexible schedule

communication

Education

High School diploma or equivalent

Job description

Planet Fitness in Bloomfield, CT is hiring a part-time Front Desk Associate. You will warmly welcome members, handle check-ins, process payments, and answer questions about promotions and policies.

The role requires a positive attitude, reliability, and ability to balance multiple tasks in a fast-paced fitness environment. The job offers a rotating schedule, opportunities to upsell benefits, and exposure to a customer-focused team.