Part-Time Field IT Technician - Hardware Support + Free Certification

Gr8ttek; Helena (MT); Vor Ort; USD 20.000 - 36.000; Teilzeit

Benefits dieser Stelle

Dell/Lenovo training at no cost

Per diem $5 per call

Zusammenfassung

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team in Helena, MT. The role involves hardware-focused break-fix services on client products, with responsibilities including handling service calls, troubleshooting, and basic administrative tasks.

Candidates should have technical schooling and 1–2 years of relevant experience. Travel to client locations is expected; a valid driver’s license and a personal repair toolkit are required.

Qualifikationen

• Typically requires technical school certification or equivalent and 1–2 years of relevant experience.
• Valid driver’s license and reliable transportation.
• Ability to lift and move up to 50 lbs.
• Must own a basic repair tool kit.

Aufgaben

• Providing customer break fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Possess excellent customer service skills.
• Accepting and delivery of all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Kenntnisse

Clear communication

Customer service

Troubleshooting

Service calls coordination

Ausbildung

Technical school certification

Tools

Repair toolkit

Jobbeschreibung

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team in Helena, MT. The role involves hardware-focused break-fix services on client products, with responsibilities including handling service calls, troubleshooting, and basic administrative tasks.

Candidates should have technical schooling and 1–2 years of relevant experience. Travel to client locations is expected; a valid driver’s license and a personal repair toolkit are required.