Part-Time IT Field Specialist: Hardware Break-Fix

Gr8ttek; Flagstaff (AZ); Presencial; USD 30.000 - 42.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Dell/Lenovo certification training

Descripción de la vacante

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role involves on-site, hardware-focused break-fix services for client products, with responsibilities spanning troubleshooting, service-call execution, and asset control.

You will report to the Territory Supervisor and may guide teammates as needed. Requirements include a technical school certification or equivalent, 1–2 years of experience, a valid driver’s license, and a personal repair toolkit

Formación

• Technical school certification or equivalent and 1–2 years of relevant experience.
• Valid driver’s license and reliable transportation with insurance.
• Own a basic repair tool kit and be able to lift up to 50 lbs.

Responsabilidades

• Provide customer break-fix support for designated equipment.
• Communicate clearly in written and verbal form.
• Accept and deliver all service calls assigned.
• Complete administrative tasks for each call.
• Control and return of assets and inventory.
• May provide guidance to colleagues.

Conocimientos

Clear communication

Customer service

Troubleshooting

Field support

Driving to client locations

Physical dexterity

Educación

Technical school certification or equivalent

Herramientas

Repair tool kit

Dell/Lenovo certification training

Descripción del empleo

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role involves on-site, hardware-focused break-fix services for client products, with responsibilities spanning troubleshooting, service-call execution, and asset control.

You will report to the Territory Supervisor and may guide teammates as needed. Requirements include a technical school certification or equivalent, 1–2 years of experience, a valid driver’s license, and a personal repair toolkit