Part-Time IT Field Technician — Free Certification Training

Gr8ttek, LLC; Pierre (SD); On-site; USD 15,000 - 27,000; Part time

Benefits offered by this job

$40 per call

$5 per call per diem

Dell/Lenovo certification training at

Job summary

Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused, break-fix services on client products and troubleshoot per guidelines.

Reporting to the Territory Supervisor, you will handle service calls, maintain asset control, and support colleagues when needed. Typically requires technical school certification or equivalent and 1-2 years of relevant experience.

Qualifications

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience.
• Ability to drive to client locations and lift up to 50 lbs.
• Excellent customer service and clear communication required.

Responsibilities

• Providing customer break fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Possess excellent customer service skills.
• Accepting and delivering all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Skills

Customer service

Troubleshooting

Communication

Time management

Valid driver's license

Physical fitness

Education

Technical school certification or equivalent

Tools

Basic repair toolkit

Job description

Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused, break-fix services on client products and troubleshoot per guidelines.

Reporting to the Territory Supervisor, you will handle service calls, maintain asset control, and support colleagues when needed. Typically requires technical school certification or equivalent and 1-2 years of relevant experience.