Part-Time Evening Concierge & Guest Experience

Planned Companies; Silver Spring (MD); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Medical/dental/vision benefits

401K with employer match

Job summary

Planned Companies is seeking a Front Desk Associate/Doorman for part-time evening and weekend coverage in Silver Spring, MD. The role focuses on welcoming tenants, guests and vendors, coordinating access, and delivering personalized assistance to build a warm, secure building environment.

Responsibilities include greeting visitors, scheduling dining and activity reservations, coordinating on-site events, and maintaining mail, deliveries and access control.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions is helpful.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Develop relationships with tenants to provide personalized experiences.
• Schedule reservations and appointments at restaurants, hotels, and venues.
• Plan and organize on-site events.
• Provide direction to local entertainment, dining, and services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer phones, monitor lobby, and manage keys/access cards.

Skills

Customer service

Job description

Planned Companies is seeking a Front Desk Associate/Doorman for part-time evening and weekend coverage in Silver Spring, MD. The role focuses on welcoming tenants, guests and vendors, coordinating access, and delivering personalized assistance to build a warm, secure building environment.

Responsibilities include greeting visitors, scheduling dining and activity reservations, coordinating on-site events, and maintaining mail, deliveries and access control.