Evening Concierge & Guest Experience

Minority Professional Network, Inc.; Washington (District of Columbia); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401K with employer match

Job summary

Planned Companies—Washington DC location is seeking Front Desk Associates and Doormen for part-time shifts (4pm–10pm). The role pays $19.50 per hour and focuses on greeting residents and guests, coordinating reservations, and guiding access to local entertainment and services.

Responsibilities include coordinating mail, deliveries, and vendor services, along with answering phones, monitoring the lobby, and managing access keys.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby and maintain keys & access cards.

Skills

Customer service

Communication

Multitasking

Time management

Physical ability

Job description

Planned Companies—Washington DC location is seeking Front Desk Associates and Doormen for part-time shifts (4pm–10pm). The role pays $19.50 per hour and focuses on greeting residents and guests, coordinating reservations, and guiding access to local entertainment and services.

Responsibilities include coordinating mail, deliveries, and vendor services, along with answering phones, monitoring the lobby, and managing access keys.