On-Call Concierge & Front Desk Specialist

Planned Companies; Arlington (VA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with employer match

Job summary

Planned Companies is seeking Front Desk Associates and Doormen in the Northern Virginia and Washington D.C. area to warmly welcome tenants, guests and vendors and to provide concierge services and related support.

Responsibilities include scheduling reservations, planning on-site events, guiding visitors, coordinating mail and deliveries, and maintaining access control. Open availability/on call, strong customer service, and the ability to lift up to 50 lbs are required.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences including planning and organizing on-site events.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby and manage keys and access cards.

Skills

Customer service

Communication

Multitasking

Time management

Phone etiquette

Job description

Planned Companies is seeking Front Desk Associates and Doormen in the Northern Virginia and Washington D.C. area to warmly welcome tenants, guests and vendors and to provide concierge services and related support.

Responsibilities include scheduling reservations, planning on-site events, guiding visitors, coordinating mail and deliveries, and maintaining access control. Open availability/on call, strong customer service, and the ability to lift up to 50 lbs are required.