Part-Time Customer Experience & Orders Specialist

Ashley-Furniture-Homestor; Noyes Terrace (NH); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Employer-Paid Basic Life Insurance

Paid Vacation, Holidays & PTO

Employee Discounts on Furniture

Job summary

Ashley Furniture is seeking a friendly Customer Service Representative to join our retail team in New Hampshire. In this part-time role you will help customers in person and over the phone, process orders accurately, handle payments, and keep orders moving from purchase to delivery.

You’ll work with sales and office staff to create a smooth, positive experience, supported by training and benefits including medical, retirement, life insurance, paid time off, and employee discounts.

Qualifications

• High school diploma or GED required.
• Strong customer service and interpersonal skills.
• Proficient with Outlook, Word, and Excel; basic math and cash handling.

Responsibilities

• Enter customer orders accurately into the company system.
• Process customer payments and ensure transactions are properly recorded.
• Handle cash and other forms of payment per policy.
• Prepare daily deposits following procedures.
• Answer incoming calls and respond to questions professionally.
• Schedule customer deliveries and maintain open orders.
• Support showroom operations and assist the Office Manager as needed.

Skills

Customer service

Interpersonal skills

Verbal communication

Listening skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Cash handling

Basic math

Organization

Multitasking

Problem solving

Team player

Bilingual

Education

High school diploma or GED

Tools

POS system

Job description

Ashley Furniture is seeking a friendly Customer Service Representative to join our retail team in New Hampshire. In this part-time role you will help customers in person and over the phone, process orders accurately, handle payments, and keep orders moving from purchase to delivery.

You’ll work with sales and office staff to create a smooth, positive experience, supported by training and benefits including medical, retirement, life insurance, paid time off, and employee discounts.