Part-Time Customer Service Pro with Growth Path

Ashley-Furniture-Homestor; Somerville (MA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Recognition programs

Employee discount on furniture

Growth opportunities

Supportive team environment

Job summary

Ashley Furniture is seeking a Part-Time Customer Service Representative to join our Somerville showroom. You will enter customer orders, process payments, and help manage showroom displays while delivering friendly service in person and over the phone.

We value strong communication, computer proficiency with Microsoft Office, careful cash handling, and accurate daily reporting. Bilingual applicants are encouraged to apply as part of our diverse team, with opportunities for growth and advancement.

Qualifications

• High School Diploma or GED required.
• Strong verbal communication and listening skills.
• Proficiency with computers and Microsoft Office.
• Strong cash handling skills.
• Ability to calculate figures including discounts and taxes.
• Bilingual abilities are a plus.

Responsibilities

• Enter customer orders into the system accurately and completely.
• Process payments to proper accounts.
• Prepare daily deposits in accordance with company policies and procedures.
• Answer incoming calls and respond to customer inquiries in a timely and professional manner.
• Schedule deliveries that are convenient for customers and in compliance with company procedures.
• Maintain open orders and communicate order status with customers.
• Complete daily reporting requirements.
• Assist with showroom displays, tagging, and maintaining a customer-friendly showroom appearance.
• Support the Office Manager with additional duties as needed.

Skills

Verbal communication

Listening skills

Customer service

Bilingual (nice to have)

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Ashley Furniture is seeking a Part-Time Customer Service Representative to join our Somerville showroom. You will enter customer orders, process payments, and help manage showroom displays while delivering friendly service in person and over the phone.

We value strong communication, computer proficiency with Microsoft Office, careful cash handling, and accurate daily reporting. Bilingual applicants are encouraged to apply as part of our diverse team, with opportunities for growth and advancement.