Part-Time Furniture Retail Customer Experience Pro

Regency Management Services LLC; Millville (NJ); Hybrid; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Employer-Paid Basic Life Insurance

Voluntary Life Insurance & AD&D

Short-Term Disability

Long-Term Disability

Flexible Spending Account (FSA)

Employee Discounts on Furniture, Matt​

Paid Training & Ongoing Professional D

Career Advancement Opportunities

Job summary

Ashley Furniture, part of Regency Management Services, is hiring a Customer Service Representative in Millville, NJ. This role supports customers in person and by phone, processes orders, handles payments, and coordinates deliveries to ensure a smooth experience from purchase to delivery.

You will work closely with the sales and office teams, maintain accurate records, and contribute to a welcoming showroom environment. High school diploma or GED and strong communication skills are required.

Qualifications

• High school diploma or GED required.
• Strong customer service and interpersonal skills.
• Proficient with Microsoft Outlook, Word, and Excel.
• Excellent verbal and listening skills; able to handle cash.

Responsibilities

• Enter customer orders accurately into the system.
• Process payments and deposits per policy.
• Answer calls and respond to inquiries promptly.
• Schedule deliveries and update customers on status.
• Assist showroom operations and support sales team.

Skills

Customer service

Interpersonal skills

Verbal communication

Listening skills

Cash handling

Basic math

Organization

Multitasking

Teamwork

Bilingual (plus)

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Ashley Furniture, part of Regency Management Services, is hiring a Customer Service Representative in Millville, NJ. This role supports customers in person and by phone, processes orders, handles payments, and coordinates deliveries to ensure a smooth experience from purchase to delivery.

You will work closely with the sales and office teams, maintain accurate records, and contribute to a welcoming showroom environment. High school diploma or GED and strong communication skills are required.