Part-Time Customer Experience Leader

Designer Brands; City of Syracuse (NY); Presencial; USD 24.000 - 32.000; Jornada completa

Descripción de la vacante

Designer Brands in Syracuse is seeking a Customer Experience Leader to support store management and drive sales through exceptional customer service and strong teamwork. You will uphold store standards, manage daily open/close tasks, and participate in omni-channel activities to enhance the customer journey.

Applicants should have at least a high school diploma, 2 years of workforce experience, and be comfortable with standing for long periods, lifting up to 50 pounds, and using POS systems and

Formación

• Must have excellent customer service, professionalism and enthusiasm.
• Ability to develop collaborative relationships with peers and leadership.
• Strong verbal and written communication skills.
• Ability to move with tempo and hold team accountable to meet time bound expectations.

Responsabilidades

• Maintain in-store experience by modeling CEL behaviors and responding to customer/associate requests with urgency.
• Ensure customers have a positive experience by upholding store standards and completing daily open/close duties.
• Review daily communications and execute planned tasks throughout the day.

Conocimientos

Customer service

Collaboration

Communication

Time management

Availability nights/weekends

Tech proficiency

Stamina standing/walking

Lifting up to 50 lbs

Mobility and bending

Educación

High school diploma or equivalent

2 years workforce experience

Herramientas

POS system

iPhone

Calculator

Descripción del empleo

Designer Brands in Syracuse is seeking a Customer Experience Leader to support store management and drive sales through exceptional customer service and strong teamwork. You will uphold store standards, manage daily open/close tasks, and participate in omni-channel activities to enhance the customer journey.

Applicants should have at least a high school diploma, 2 years of workforce experience, and be comfortable with standing for long periods, lifting up to 50 pounds, and using POS systems and