Part-Time Customer Experience Leader

Designer Brands; West Des Moines (IA); On-site; USD 28,000 - 38,000; Full time

Job summary

Designer Brands in West Des Moines, IA, is seeking a customer-focused store associate to support management in driving sales and customer satisfaction. You will promote a positive work environment, uphold company standards, and help execute in-store operational processes to optimize the customer experience.

The role requires strong customer service, teamwork, and the ability to work nights, weekends, and holidays.

Qualifications

• Excellent customer service with professionalism and enthusiasm.
• Ability to build collaborative working relationships.
• Strong verbal and written communication skills.
• Ability to move with tempo and keep the team accountable.
• Availability to work nights, weekends, holidays and varied shifts.

Responsibilities

• Maintain in-store experience by modeling CEL behaviors and addressing requests with urgency.
• Ensure a positive customer experience by upholding store standards and daily tasks.
• Review daily communications and plan tasks to meet KPIs.
• Assist with omni activities and inventory related tasks as needed.

Skills

Customer service

Collaboration

Communication

Adaptability

Tech proficiency

Education

High school diploma

Job description

Designer Brands in West Des Moines, IA, is seeking a customer-focused store associate to support management in driving sales and customer satisfaction. You will promote a positive work environment, uphold company standards, and help execute in-store operational processes to optimize the customer experience.

The role requires strong customer service, teamwork, and the ability to work nights, weekends, and holidays.