Part-Time Key Holder & Customer Experience Lead

Designer Brands; Lansing (AR); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Designer Brands is seeking a dedicated retail associate to support store management and enhance the in-store customer experience. You will focus on maintaining store standards, handling daily tasks, and contributing to inventory and omni-channel activities such as BOPIS.

The role requires excellent customer service, strong communication, and flexibility to work nights, weekends, holidays, and varied hours. You will be part of a team prioritizing a positive work environment and policy compliance.

Qualifications

• Customer service mindset with a positive attitude.
• Ability to communicate clearly with customers and teammates.
• Willingness to work nights, weekends, holidays and varied shifts.

Responsabilités

• Model customer experience behaviors to achieve store goals and KPIs.
• Maintain store standards and complete daily open/close tasks.
• Support omni-channel activities like BOPIS and in-store pickups.
• Assist with inventory tasks and supply needs for smooth operations.
• Escalate customer or associate concerns to Store Manager as needed.

Connaissances

Customer service

Verbal communication

Written communication

Time management

Flexibility

Physical stamina

Formation

High school diploma

Outils

POS system

Register keyboard

iPhone

Calculator

Description du poste

Designer Brands is seeking a dedicated retail associate to support store management and enhance the in-store customer experience. You will focus on maintaining store standards, handling daily tasks, and contributing to inventory and omni-channel activities such as BOPIS.

The role requires excellent customer service, strong communication, and flexibility to work nights, weekends, holidays, and varied hours. You will be part of a team prioritizing a positive work environment and policy compliance.