Part-Time Client Support & Relations Specialist

Lose Design; Columbia (SC); On-site; USD 34,663 - 49,369; Part time

Benefits offered by this job

25 days holidays plus bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A multi-disciplinary design firm is seeking a Customer Service Representative to deliver exceptional service, manage customer enquiries, and improve relationships. The role involves responding to calls, maintaining databases, and ensuring customer satisfaction. Candidates must have excellent communication and interpersonal skills, a high school diploma, and previous customer-facing experience. The position offers competitive pay at $30.50 hourly, along with benefits including PTO and a pension scheme.

Qualifications

• Previous work in a customer-facing position.
• Self-motivated and team-oriented.
• Access to reliable transportation.

Responsibilities

• Manage customer enquiries and provide updates.
• Ensure that customer databases are up-to-date.
• Participate in training and team meetings.

Skills

Customer service skills

Problem-solving skills

Written communication skills

Verbal communication skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Office Suite

Job description

A multi-disciplinary design firm is seeking a Customer Service Representative to deliver exceptional service, manage customer enquiries, and improve relationships. The role involves responding to calls, maintaining databases, and ensuring customer satisfaction. Candidates must have excellent communication and interpersonal skills, a high school diploma, and previous customer-facing experience. The position offers competitive pay at $30.50 hourly, along with benefits including PTO and a pension scheme.