Client Relations Specialist – Design Studio (Part-Time)

Lose Design; Columbia (SC); On-site; USD 34,663 - 49,369; Part time

Benefits offered by this job

Competitive Pay

25 holidays + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A multi-disciplinary design firm is seeking a Part Time Customer Service Representative to manage customer enquiries, provide updates, and ensure satisfaction. Candidates should have excellent problem-solving and interpersonal skills. The role offers competitive pay at $30.50 hourly, with benefits including paid time off and a pension scheme. Must have reliable transportation and previous customer-facing experience. Join a collaborative team dedicated to promoting staff growth and community involvement.

Qualifications

• Previous work in a customer-facing position required.
• Self-motivated and team-oriented.

Responsibilities

• Manage customer enquiries and provide job updates.
• Reply to incoming customer calls with product questions.
• Ensure databases are updated with client details.
• Participate in team meetings for policy knowledge.
• Provide thorough follow-ups to ensure customer satisfaction.

Skills

Excellent customer service skills

Problem-solving skills

Proficient with office equipment

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma or equivalent

Tools

Office Suite

Job description

A multi-disciplinary design firm is seeking a Part Time Customer Service Representative to manage customer enquiries, provide updates, and ensure satisfaction. Candidates should have excellent problem-solving and interpersonal skills. The role offers competitive pay at $30.50 hourly, with benefits including paid time off and a pension scheme. Must have reliable transportation and previous customer-facing experience. Join a collaborative team dedicated to promoting staff growth and community involvement.