Part-Time Customer Service Pro — Build Client Base

Lose Design; Aiken (SC); On-site; USD 34,663 - 49,369; Part time

Benefits offered by this job

25 holidays + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A design firm is seeking a part-time Customer Service Representative to manage customer inquiries and build relationships. The role involves responding to customer calls, documenting updates, and ensuring customer satisfaction. Candidates should have excellent customer service skills, problem-solving abilities, and a high school diploma. Benefits include competitive pay at $30.50 hourly, holidays, a pension scheme, PTO, and life insurance. This position offers a supportive environment focusing on staff growth and community engagement.

Qualifications

• Previous work in a customer-facing position.
• Self-motivated and team-oriented.
• Must have access to reliable transportation.

Responsibilities

• Reply to incoming calls from customers including products and service questions.
• Ensure that all databases are kept up-to-date with progressing work and client details.
• Provide thorough follow-ups to customer interactions.

Skills

Customer service skills

Problem-solving skills

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma or equivalent

Tools

Office Suite

Job description

A design firm is seeking a part-time Customer Service Representative to manage customer inquiries and build relationships. The role involves responding to customer calls, documenting updates, and ensuring customer satisfaction. Candidates should have excellent customer service skills, problem-solving abilities, and a high school diploma. Benefits include competitive pay at $30.50 hourly, holidays, a pension scheme, PTO, and life insurance. This position offers a supportive environment focusing on staff growth and community engagement.