Client Experience Specialist - Part Time (Design Studio)

Lose Design; Greenville (SC); On-site; USD 34,663 - 49,369; Part time

Benefits offered by this job

25 days holidays + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A multi-disciplinary design firm is seeking a dynamic Customer Service Representative to deliver exceptional service and assist existing clients. The role involves managing inquiries, providing updates, and maintaining customer relationships. Candidates should exhibit strong customer service skills, problem-solving abilities, and excellent communication. A high school diploma and previous customer-facing experience are required. Competitive pay of $30.50/hour and benefits including paid time off and a pension scheme offered.

Qualifications

• Previous work in a customer-facing position.

Responsibilities

• Reply to incoming calls from customers including products and service questions.
• Provide thorough follow-ups to customer interactions.
• Ensure all databases are kept up-to-date with client details.

Skills

Excellent customer service skills

Problem-solving skills

Proficient with office equipment

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite

Job description

A multi-disciplinary design firm is seeking a dynamic Customer Service Representative to deliver exceptional service and assist existing clients. The role involves managing inquiries, providing updates, and maintaining customer relationships. Candidates should exhibit strong customer service skills, problem-solving abilities, and excellent communication. A high school diploma and previous customer-facing experience are required. Competitive pay of $30.50/hour and benefits including paid time off and a pension scheme offered.