Client Service Specialist - Part-Time

Lose Design; Florence (SC); On-site; USD 34,663 - 49,369; Part time

Benefits offered by this job

Competitive Pay

25 days of holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A multi-disciplinary design firm is seeking a part-time Customer Service Representative to enhance customer satisfaction and manage inquiries. The ideal candidate will handle customer calls, provide updates, and ensure excellent service standards. Prior experience in a customer-facing role and a high school diploma are required. The role offers competitive pay at $30.50/hour, along with 25 days of holidays plus bank holidays, a pension scheme, and paid time off. Reliable transportation is necessary for this position.

Qualifications

• Previous work in a customer-facing position.
• Self-motivated and team-orientated.
• Must have access to reliable transportation.

Responsibilities

• Reply to incoming calls from customers including product and service questions.
• Follow and improve departmental processes and service standards.
• Provide thorough follow-ups to customer interactions.

Skills

Excellent customer service skills and attitude

Problem-solving skills

Proficient with office equipment

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite

Job description

A multi-disciplinary design firm is seeking a part-time Customer Service Representative to enhance customer satisfaction and manage inquiries. The ideal candidate will handle customer calls, provide updates, and ensure excellent service standards. Prior experience in a customer-facing role and a high school diploma are required. The role offers competitive pay at $30.50/hour, along with 25 days of holidays plus bank holidays, a pension scheme, and paid time off. Reliable transportation is necessary for this position.