Part-Time Client Concierge - Front Desk & Scheduling (Weekend Shifts)

It’s A Secret Med Spa; Prosper (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

It’s A Secret Med Spa in Prosper, TX is seeking a Client Concierge to warmly greet clients, manage front desk duties, handle scheduling, and maintain a clean, welcoming spa environment. The role supports providers and managers and requires excellent communication and a team-oriented attitude.

Candidates should have at least 1 year of customer service experience, weekend availability, and a preference for prior med spa or medical office experience.

Qualifications

• 1 year of customer service experience.
• Weekend availability required.
• Experience in a med spa or medical office preferred.
• Excellent written and verbal communication skills.
• Ability to communicate with proper etiquette.
• Ability to multitask while attending to clients and business needs.
• Team player and initiative.
• Maintain patient confidentiality per HIPAA and company policy.
• Strong integrity and ethical standards.
• Must be able to sit or stand for long periods.

Responsibilities

• Greet clients in person and over the phone.
• Handle front desk duties: check-in/out, greet clients, answer calls.
• Oversee inventory and ensure supplies are stocked.
• Assist providers and managers with scheduling and appointment books.
• Maintain a clean, professional facility environment.
• Manage POS system and client/employee information accurately.

Skills

Customer service

Weekend availability

Communication skills

HIPAA compliance

Team player

Problem solving

Multitasking

Integrity

Microsoft Office

Bilingual preferred

Tools

Microsoft Office

Job description

It’s A Secret Med Spa in Prosper, TX is seeking a Client Concierge to warmly greet clients, manage front desk duties, handle scheduling, and maintain a clean, welcoming spa environment. The role supports providers and managers and requires excellent communication and a team-oriented attitude.

Candidates should have at least 1 year of customer service experience, weekend availability, and a preference for prior med spa or medical office experience.