Med Spa Patient Experience Specialist

Secret MedSpa; Austin (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

It's A Secret Med Spa, located in Austin, Texas, is seeking a passionate and driven Client Concierge to enhance client experiences. The role involves welcoming clients, managing front desk operations, and supporting service providers. Ideal candidates will possess excellent customer service skills along with a positive, energetic attitude.

This position offers an opportunity to join a supportive team while making a meaningful impact. Applicants should have at least one year of customer service experience and a willingness to work flexible hours, including weekends.

Qualifications

• 1 year of previous customer service experience.
• Ability to work a flexible schedule including weekends.
• Working knowledge in a med spa or medical office is preferred.
• Must maintain patient/client confidentiality.

Responsibilities

• Warmly greet clients and provide service education.
• Manage front desk duties and maintain inventory.
• Assist with client scheduling and maintain appointment books.
• Ensure all company policies are complied with.

Skills

Customer service experience

Excellent communication skills

Ability to multi-task

Flexibility to work weekends

Enthusiastic and friendly personality

Tools

Microsoft applications

Job description

It's A Secret Med Spa, located in Austin, Texas, is seeking a passionate and driven Client Concierge to enhance client experiences. The role involves welcoming clients, managing front desk operations, and supporting service providers. Ideal candidates will possess excellent customer service skills along with a positive, energetic attitude.

This position offers an opportunity to join a supportive team while making a meaningful impact. Applicants should have at least one year of customer service experience and a willingness to work flexible hours, including weekends.