Med Spa Client Concierge - Elevate Client Experience

It's A Secret Med Spa; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive base salary + commission

PTO

Multiple health insurance plans

Employee discounts

401(k)

Tuition reimbursement

Referral bonus program

Job summary

It's A Secret Med Spa in Houston is looking for a Client Concierge to warmly greet clients and manage front desk activities. Applicants should have at least 1 year of customer service experience and possess excellent communication skills.

The role involves maintaining a clean environment, assisting with scheduling, and ensuring effective use of the POS system. A flexible schedule, including weekend availability, is required. This position also offers competitive salary and various employee benefits.

Qualifications

• Must have at least 1 year of previous customer service experience.
• Flexible availability is required, including weekends.
• Preferred experience in a med spa or medical office is a plus.

Responsibilities

• Greet clients warmly in person and over the phone.
• Manage front desk duties including patient check-in/out and inventory management.
• Maintain a clean and professional environment.
• Assist with client scheduling and appointment books.
• Comply with all company policies for streamlined processes.
• Ensure effective management of the POS system.

Skills

Customer service experience

Excellent communication skills

Flexible schedule

Job description

It's A Secret Med Spa in Houston is looking for a Client Concierge to warmly greet clients and manage front desk activities. Applicants should have at least 1 year of customer service experience and possess excellent communication skills.

The role involves maintaining a clean environment, assisting with scheduling, and ensuring effective use of the POS system. A flexible schedule, including weekend availability, is required. This position also offers competitive salary and various employee benefits.