Med Spa Client Concierge — Front Desk & Guest Experience

Secret MedSpa; Fort Worth (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Tuition reimbursement

Referral bonus program

Disability insurance

Job summary

It2; A Secret Med Spa in Fort Worth, TX seeks a Client Concierge to deliver exceptional patient experiences, manage front desk duties, and support providers. You will warmly greet clients, schedule appointments, and maintain a clean, welcoming environment across our locations.

The role requires one year of customer service experience, strong communication, and the ability to work weekends. Competitive base salary with benefits, growth opportunities, and a team-focused culture are offered.

Qualifications

• 1 year of customer service experience.
• Flexibility to work weekends.
• Experience in a med spa or medical office preferred.
• Strong written and verbal communication.
• Ability to multitask and adapt to business needs.
• Maintain patient confidentiality per HIPAA.
• Must be able to lift up to 50 lbs.
• Proficiency with Microsoft Office.
• Bilingual skills a plus.

Responsibilities

• Greet clients in person and by phone; provide service information.
• Handle front desk duties: check-in/out, calls, scheduling.
• Keep a clean, professional front of house.
• Assist providers and managers with appointment books.
• Follow company policies and ensure smooth location operations.
• Accurately manage POS with client and staff data.

Skills

Customer service

Excellent communication

HIPAA compliance

Team player

Multitasking

Weekend availability

Bilingual (preferred)

Tools

Microsoft Office

Job description

It2; A Secret Med Spa in Fort Worth, TX seeks a Client Concierge to deliver exceptional patient experiences, manage front desk duties, and support providers. You will warmly greet clients, schedule appointments, and maintain a clean, welcoming environment across our locations.

The role requires one year of customer service experience, strong communication, and the ability to work weekends. Competitive base salary with benefits, growth opportunities, and a team-focused culture are offered.